Payment & Dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgium, Denmark, Finland, France, Greece, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovenia, Spain, Czech Republic, Hungary, Cyprus.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,95 € per order.
From a order value of 49,90 € onwards, we deliver shipments free of cost.
| 0 € | no bulky goods surcharge Bulky items are marked as such in the item description. |
|---|
Pallet goods (forwarding shipment) are identified as such in the item description.
The delivery of freight forwarding goods takes place to kerbside in front of the Building as usual in the forwarding industry.
An island surcharge according to the delivery of pallet goods (freight forwarding agent) to German islands. The table below applies to shipping costs without additional services for the following islands/postcodes in Germany:
| + 84 € | Föhr (25938) Sylt (25999) Altstadt Insel Lindau (88131) |
|---|---|
| + 126 € | Langeoog (26465) Amrum (25946) |
| + 150 € | Borkum (26757) Juist (26571) Norderney (26548) Baltrum (26579) Spikeroog (26474) |
| + 185 € | Sylt (25980, 25992, 25996, 25997) Pellworm / Hallig Hooge (25849, 25859) Hiddensee (18565) |
| + 230 € | Wangerooge (26486) Helgoland (27498) |
Domestic UPS Express Saver (Germany):
Express delivery is only valid for orders placed on weekdays (Monday - Thuesday) before 12 pm, and only if all items purchased are express dispatchable. We charge for each regular single parcel of each order. No delivery on Sundays or Holidays.
In-stock items which are marked as eligible for express delivery, will be delivered extra fast if you wish so. It is only possible to choose an express delivery, if all items in the shopping cart are eligible for the express delivery. All orders that are placed before 12 pm will be dispatched as an express delivery the same day. These will be delivered within two working days (Monday-Friday). Shipment is only available within Germany.
An express delivery to German islands is not possible.
| 6,90 € | to 10 kg |
|---|---|
| 12,90 € | to 20 kg |
| from 20,01 kg - no express delivery possible - |
Deliveries to foreign countries:
Deliveries abroad: For delivery to non-EU countries, additional duties, taxes or fees may be payable by the customer, not to the provider, but to the relevant customs or tax authorities. The customer is advised to check the details before ordering with the customs or tax authorities/offices.
We charge a flat shipping fee for international deliveries:
| 10,90 € | Austria |
|---|---|
| 9,80 € | Spain - Sweden - Netherlands - Luxembourg - Italy - Ireland - France - Denmark - Belgium |
| 14,90 € | Hungary - Czech Republic - Romania - Portugal - Poland |
| 29,90 € | Finland - Greece - Liechtenstein - Cyprus |
| 39,90 € | Island - Slowenia - Norway - Switzerland |
| + 19,90 € | additional fee for bulky goods Bulky goods are marked as such in the item description. |
|---|
If there are goods and bulky goods that can be sent as a package in the shopping cart, the bulky goods surcharge will be charged once for the shipping costs incurred.
When shipping pallet goods (shipment via forwarding agends) abroad, we calculate as followed:
Pallet goods (shipment by freight forwarding companies) are identified as such in the item description as well.
| 79,90 € | Belgium - Luxembourg - Netherlands |
|---|---|
| 99,90 € | Poland - Austria |
| 109,90 € | Slovenia |
| 119,90 € | Czech Republic |
| 129,90 € | Hungary - France - Finland |
| 139,90 € | Italy - Spain |
| 149,90 € | Denmark - Ireland - Portugal |
| 159,90 € | Sweden |
| 169,90 € | Greece |
| 189,90 € | Romania |
| 319,90 € | Switzerland |
| 399,90 € | Norway |
| Iceland - Cyprus no forwarding shipment Liechtenstein nur auf Anfrage |
An island surcharge according to the delivery of pallet goods (freight forwarding agent) to islands. The table below applies to shipping costs without additional services for the following islands/postcodes:
| + 100 € | Italy Lagune von Venedig (30010, 30012, 30100, 30121-30126, 30131-30133, 30135, 30141) |
|---|
If there are goods in the shopping cart that can be sent as parcels and pallet goods (forwarding shipment), the shipping costs for pallet goods (forwarding shipment) are calculated.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
The minimum order value is: 10 €.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via amazon pay
Over PayPal/PayPal Plus:
- Payment via PayPal
- Payment via PayPal Express
- Payment by SEPA direct debit
- Payment by "Pay Later"
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
Further details of the payment
We reserve the right to carry out the delivery in individual cases only against advance payment by bank transfer.